Your questions, answered.

Every project is priced from its scope. Discovery and scope are free: we map your needs and write the scope, timeline and price into a contract proposal before you commit to anything.

Yes. We meet your team, document the problem and prepare the scope, timeline and cost at no charge. The materials are handed over once the contract is signed.

It depends on the scope. Smaller tools take weeks; larger systems are delivered in phases over months. The timeline is written into your contract, and you see working software every sprint.

You get daily and weekly updates, and you can follow every phase and milestone live in the Adapto Tracker with a private access code.

Small and mid-sized businesses whose processes don't fit off-the-shelf software, from retail and services to logistics and operations.

We're based in Vancouver and work with companies across Canada and the United States.

You get documentation, training and a warranty period. After that, we can keep evolving the system with you, or hand it over to your own team.

It depends on the scope, which is why we define it first. Discovery and scope are free, and the contract states the exact price and timeline before any code is written.

Small internal tools are measured in weeks; larger systems are delivered in phases over months. The timeline is set in your contract, and you see working software every sprint.

Yes. Custom software doesn't have to replace everything. We can connect it to your accounting, e-commerce or payment tools, or replace them gradually.

Yes. Many projects start with the one process that hurts most. The architecture is planned so the system can grow module by module.

You get technical and user documentation, training for your team and a warranty period. After that, we can keep evolving the system with you, or hand it over to your own team.

Yes. Where it makes sense we set up an editor so your team can change text, images and pages without touching code, and we train whoever will maintain it.

Yes. We build bilingual sites from the start, with each language at its own address and tagged so search engines show the right version.

We build the technical foundations search engines rely on: speed, structure, metadata and structured data. Rankings also depend on content and competition, so we'll tell you honestly what to expect.

Yes. We keep what works, rebuild what doesn’t and move your content over without losing the addresses Google already knows.

Yes: forms to your CRM or inbox, stores to your stock and accounting, portals to your internal systems.

We define upfront which data the AI can access, where it is processed and how long anything is kept, and we use provider settings that don't use your data to train their models. Sensitive steps can always require a person's approval.

Assistants are built to answer from your own sources and show where each answer came from. When the information isn't there, they say so instead of guessing, and we test this before launch.

No. Most projects use the documents and systems you already have, and the prototype shows early whether that is enough.

We pick the model for the job, based on quality, cost and privacy requirements, and design the integration so it can switch models later without a rebuild.

Before we build, we agree on what success looks like, such as hours saved or response time, and we measure it after launch.

Anything repetitive with clear rules: reports, approvals, moving data between systems, reminders, document generation. When a task needs judgement, we can still automate the steps around it.

Usually not. We connect the tools you already use, and if one can't be connected, we explain the options.

Every workflow is logged and monitored. If something breaks, the right person is alerted with the details needed to fix it, and no data is lost.

We start with the automations that save the most time, so the first gains come early in the project. The plan and timeline are in your contract.

No. Small teams often gain the most, because every hour of admin falls on the same few people.

Yes. We connect to the databases, spreadsheets and tools you already use, including accounting, e-commerce and CRM platforms, and keep them in sync.

They can. Some numbers need to be live, others are fine updated daily. We set each one to what the decision behind it requires.

Yes. Every dashboard is designed to work on desktop and mobile.

Access is set by role, so each person sees the numbers that matter for their work.

That's common. Cleaning and organising the data is part of the project, and it often reveals problems worth fixing on their own.

Most tools with an API or an export, including common accounting, e-commerce, shipping and payment platforms. If a tool has no API, we'll look at the alternatives with you.

Integrations are built to queue and retry. When the service comes back, the pending data goes through, and you're alerted if anything needs attention.

No. Integration keeps the tools your team likes and makes them work together.

Connections use encrypted channels and only the access each one needs. Credentials are stored securely, never in spreadsheets or emails.

Yes. We can design and document an API so partners, apps or other tools can connect to your system safely.